Frequently Asked Questions

Yes. All our officers hold current Queensland Security Licences and required clearances.

Yes. They often do. Our approach is to make front-of-house and security work as one seamless service.

We are based in Brisbane and service the Brisbane CBD and surrounding suburbs as our primary market. We also cover the wider South East Queensland region, and can service sites across Queensland by arrangement for portfolio and multi-site clients.

We work across commercial offices, residential towers, retail centres, mixed-use precincts, and industrial sites.

Yes. Our concierge and security teams manage daily building access, including guests, trades, and service providers.

We use professional reporting systems that give building management real-time visibility of shifts, incidents and site activity, with a clear audit trail whenever you need it.

We use direct channels between management, officers, and clients, so nothing gets lost in layers of admin.

Often, yes. We adapt to your systems and processes to keep things simple for your team.

Because we focus on people, consistency, and reliability. We stay close to the work and take pride in doing things properly.

Wherever possible, yes. We prioritise consistency so our team gets to know your site and the people who use it.

Yes. We provide daytime, after-hours, overnight, and rotating roster coverage depending on what the building needs.

Yes. We don’t subcontract our security or concierge staff. Every person on your site works directly for DevSec.

Yes. We handle both ongoing contracts and short-term assignments during holidays, events, or staff transitions.

We schedule patrols to suit your site and timing needs. After each patrol, you get a clear report with any findings.

We design and install electronic security systems that are reliable, practical, and easy to manage. These include but are not limited to Access control Systems, CCTV and Camera networks, Alarm and intrusion systems and Intercom/visitor access.

Yes. We assess what you already have and recommend upgrades or integration options where possible.

Our team follows clear site procedures and communicates immediately with your building management or emergency services when needed.

We start with a site walk-through to understand your building and your needs, then provide a clear service plan and handover.